Lesleo Home Remodeling and Repair (“we,” “us,” or “our”) is committed to maintaining the highest standards of financial responsibility. This Financial Responsibility Policy outlines our practices to ensure transparency, accountability, and integrity in all financial matters related to our business operations.

Payment Terms

  1. Quotes and Estimates: All quotes and estimates provided by Lesleo Home Remodeling and Repair are valid for 30 days from the date of issuance. Any changes to the scope of work may result in a revised estimate.
  2. Invoices: Invoices will be issued upon completion of the agreed-upon milestones or project stages. Payment terms will be specified in the invoice and are typically due within 30 days.
  3. Payment Methods: We accept various payment methods, including credit cards, checks, and electronic bank transfers. Details for payment will be provided on the invoice.

Deposits and Progress Payments

  1. Deposits: A deposit may be required to secure your project and cover initial costs. The amount of the deposit will be specified in the project agreement.
  2. Progress Payments: For larger projects, progress payments may be required at specified milestones. These payments will be outlined in the project agreement and invoice schedule.

Late Payments

  1. Late Fees: Payments not received by the due date may be subject to a late fee. The amount of the late fee will be specified in the invoice terms.
  2. Suspension of Work: Lesleo Builders reserves the right to suspend work on any project if payments are not made according to the agreed-upon schedule.

Refunds and Cancellations

  1. Refunds: Deposits and payments are generally non-refundable. Any refunds will be at the sole discretion of Lesleo Home Remodeling and Repair and will be handled on a case-by-case basis.
  2. Cancellations: If a project is canceled by the client, the client may be responsible for any costs incurred up to the point of cancellation, including materials and labor.

Financial Records and Reporting

  1. Accuracy: We strive to maintain accurate and up-to-date financial records for all projects.
  2. Transparency: Upon request, we will provide clients with a detailed breakdown of costs and expenses related to their projects.

Dispute Resolution

  1. Communication: We encourage clients to communicate any financial concerns or disputes promptly. Our goal is to resolve any issues amicably and efficiently.
  2. Mediation: If a financial dispute cannot be resolved through direct communication, mediation may be pursued as an alternative to legal action.

Contact Us

If you have any questions or concerns about our Financial Responsibility Policy, please contact us at:

Lesleo Builders
Email: info@lesleohomefix.com
Phone: +1 781-485-8846

Thank you for choosing Lesleo Home Remodeling and Repair. We are committed to ensuring a transparent and accountable financial process for all our clients.